Patient Portion Estimator Allowing Complete Transaction Processing at Time of Service

logo mpaygatewayWith our Patient Portion Estimator solution, at the time of service, you can determine the amount of the patient’s bill, determine the patient’s portion, and process a credit card payment for both the co-payment amount and the balance due from the patient at the time the EOB is received from the payer.  There are no repetitive statements to send, collection calls, or write-offs.  Patients like the fact that they know their financial responsibility before the service is provided.

Features:

  • Collect from the patient while they are still in the office
    • Calculate a payment obligation
    • Use a single process and system that supports all patient transactions
    • Introduce a consumer friendly check out experience
    • Integrates with any practice management system
  • Delivered as a Software as a Service and does not require any systems implementation at your site.
  • Can be implemented quickly to provide immediate results
  • Can be implemented in standalone or integrated to HIS mode.

Benefits:

  • credit card payment in healthcareImproved patient communication
    • Patient receives services and is told what they owe
    • Patient provides a payment card and authorization
    • Patient receives an itemized receipt and is done.
  • When the health plan sends you the remittance advice, you use the software to immediately collect what the patient owes.
  • The funds are sent directly to your bank.
  • Reduces bad debts.
  • Reduces AR.
  • Receive payments faster.
  • Streamlines Revenue Cycle process.
  • Strong ROI.
  • Properly sets patient financial responsibility expectations.
  • Improves pricing transparency with defensible, transparent pricing.
  • Ensures compliance.
  • Increases payment certainty.
  • Allows Payment Card PCI Compliance.
  • Enables best practices across your organization.

Components of the solution:

The service is mPay Gateway® and is provided as a web service to your users.  The simple workflow is:

Step 1: Calculate

calculatemPay Gateway’s payment  calculator instantly determines  the service charges for your  patient, taking into consideration  relevant health plan discount arrangements.


Step 2: Validate

validateJust swipe the patient’s payment card. After reviewing the summary of charges, the patient signs the receipt. This allows your office to directly collect payment at a later date.  There is no need for further patient invoicing.


Step 3: Collect

collectWhen you receive the payer remittance advice, use mPay Gateway to request collection online for the exact amount the patient owes. The money will be sent directly to your bank.


mPay Gateway® is the registered tradename of mPay Gateway, Inc.