FAQ’s
Q: Our organization currently collects at the point of service, what can J-Point do for us?
A: If your organization is already making collection attempts at the points of collection J-Point will assist in automation and tracking to insure that every co-pay and deductible is collected and retained. Many healthcare providers today are making general progress
in improving over the counter collections. In most cases this is done by training, policies and
manual procedures. We have found that policies and procedures are very difficult to enforce with diverse collection points,
staff turnover and minimal management staff. Manual procedures
provide exposure to theft and fraud. J-Point will provide your organization with a software tool that will enforce the policies and procedures that your organization has set. J-Point will give you the reporting metrics to validate that front line collection policies are working and take action if they are not.
In addition J-Point provides integrated credit and debit card
processing with receipt printers, signature capture devices, cash
drawers, and barcode readers to enhance your front end operations.
Q: We only collect in central cashiering locations within our facilities.
A: Centralized cashiering within a large facility is very helpful in maintaining strict cash controls.
Many operations ,however, have locations where patient workflow does
not support centralized cashiering. J-Point makes departmental
collections simple and efficient, with the right level of cash
controls to maintain strict audit capabilities over your diverse
collection points. J-Point can provide significant value in
the centralized cashiering office as well. From a single server,
each collection point can be managed and you can track activity at
the cashier level
Q: Our current practice management system offers a screen to input co-pay amounts, does J-Point replace our practice management solution?
A: J-Point does not replace your practice management solution or existing HIS solutions. J-Point works in concert with
and enhances other systems you currently have deployed to automate your point of service collections. This is accomplished through seamless integration with your existing systems and outside eligibility providers.
Q: How long does the solution take to implement?
A: The implementation timeline varies depending on the overall size of your organization, number of payment points and number of staff members that will need training. In most cases the implementation timeline will run between 60 days and
90 days from the time a purchase order is received and the time you can begin production usage of J-Point.
Q: How much does J-Point cost?
A: J-Point is licensed by the number of payment points your organization
will need, plus the required services to facilitate a smooth
implementation. Contact us for a quote refined for your
specific needs.
Q: Does
J-Point support our PCI Compliance?
A: Yes.
J-Point is PABP Validated and undergoes an annual audit to insure it
supports the latest standards that you require to be PCI Compliant.
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2009 SalePoint, Inc. All rights reserved.
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